Help & support

Help for every part of LSD.

Find an answer, ask a private question, report something broken, or share an idea. Every conversation stays in one thread you can return to.

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LSD

Product & desktop app

Tools, files, visualization, collaboration, installation, and technical questions.

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AC

Account & licensing

Profiles, device authorization, package access, activation, and license questions.

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Ideas & everything else

Feature ideas, partnerships, general questions, praise, or something new.

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Frequently asked

Public discussions and private support, explained.

Are support conversations private?

Yes. A conversation is available only to its signed-in account and LSD support.

Where should I report a reproducible product problem?

Use Report a bug so steps, expected behavior, and the actual result stay together.

When will I receive a reply?

Support is asynchronous. Return to My conversations to follow the same thread.